51, Report:
#108024
Posted Date:
Mar 24 2009
Pep Boys Rip-Off Wasted my time, and failed to fix my car. Kissimmee Florida
I have my own sad saga of a Pep Boys experience. You may want to read it, or you may not. I wouldn't blame you if you didn't I'm so sick of them, I can hardly stand to think about it. If you would like to post this somewhere, please feel free to do so. This is my experience of Pep...
Entity
Categories: Auto Repair Service
52, Report:
#416050
Posted Date:
Jan 25 2009
Pep Boys Extorting Money From State Inspections The pep boys on south willow street in Manchester broke my windsheild and told me to pay for it when I took it in for inspection. Manchester, New Hampshire
Approximately one week ago, I took my car to have it inspected. They inspected the car, and told me that, in order to pass inspection, I would have to pay $550.00. That seemed high, so I got a second opinion, who said the same thing, failing the same issues, and telling me the car m...
Entity
Categories: Auto Inspection
53, Report:
#408093
Posted Date:
Jan 05 2009
Pep Boys - Jersey City deceptive ads, defective tires, and bad customer support Jersey City New Jersey
I went into a Pep Boys for the first time yesterday to get some new tires since I'd blown a tire over the weekend. Ordered 2 tires (presumably for 54.99 since that's what it said on the tag) which ended up being $81 ea.. did not notice the price discrepancy till the following day. ...
Entity
Categories: Auto Tire shops
54, Report:
#389199
Posted Date:
Nov 08 2008
Pepboys, The mechanics in the autoshop tampered with my truck to get me to buy more services from them. Mcallen Texas
About a year ago I went in to Pep boys in S. 10th st Mcallen for a transmission oil change. My truck was driving perfectly when I picked it up that afternoon as soon as I drove off the truck had no power and the engine seemed to have something wrong.
I drove back immediately a...
Entity
Categories: Auto Repair Service
55, Report:
#253466
Posted Date:
Aug 07 2008
Meineke Car Care Classic Bait and Switch and other dishonest business practices ripoff Snellville Georgia
On Friday, 4-13-07, my daughter brought her 1999 Volkswagen Jetta to The Meineke car care store at 3861 Stone Mountain Hwy. Snellville, Georgia 30039.
She explained the problems she was having with her car to the manager, Ken Snead (770-972-3886)
She told Snead that her car was...
Entity
Categories: Auto Repair Service
56, Report:
#354074
Posted Date:
Jul 22 2008
Coleman Buick Pontiac GMC, Coleman Buick Pontiac GMC the establishment who will never lose a sale because of a price lost a potential customer Lawrenceville New Jersey
This is the actual letter sent to Mr. Coleman:
Dear Mr. Coleman,
I am writing to inform you that I am an extremely unsatisfied customer in regards to the service and my personal experiences with your establishment. Let me start with the history of my experiences.
In Nove...
Entity
Categories: Auto Dealers
57, Report:
#333270
Posted Date:
May 18 2008
PEP BOYS Changed Parts That Did Not Need Changing. HOLLYWOOD Florida
Just to let everyone know. I am not an ASE certified mechanic but I do know how to work on cars and have helped in tearing down and rebuilding Chevy and Honda engines. With that being said here we go.
Toward the first few days of April, 08 I noticed every time I made a U turn in...
Entity
Categories: Auto Repair Service
58, Report:
#318454
Posted Date:
Mar 17 2008
PePBoys Criminal Enterprise Burbank California
I have had it with PepBoys. Their auto repair division as far as I am concerned, is a criminal enterprise. NEVER have I dealt with auto repair personnel who BLATANTLY and OPENLY lie to you and continuously attempt to UPSELL you products you do not need and this happens at EVERY Po...
Entity
Categories: Auto Repair Service
59, Report:
#309022
Posted Date:
Feb 28 2008
Pep Boys - Manager JOHN KANE After expressing repair dissatisfaction , John Kane told me to get f 'd . Would not fix , hung up on me . Needs termination Howell New Jersey
After getting new struts installed on 02-11-08 , went to pep boys for alignment . Strut shop damaged axle, grease everywhere. Pep boys aligned my wheels despite obvious damage, then informed me of damage . This alignment should never been attempted, as per a second pep boys locatio...
Entity
Categories: Auto Repair Service
60, Report:
#298735
Posted Date:
Jan 10 2008
Pep Boys Auto Injected problem by disconnecting parts hoped I'll let them fix the problem so digonized now leaves me with a Destroyed car Woodbridge Virginia
I made the greatest mistake of my life by stepping into the Pep Boys Auto located at 1641 Wigglesworth Way, Woodbridge, VA 22191 in December 2007 for an oil change and for them to check on a noise that was coming from the front left wheel of my 2000 Chrysler Cirrus. The front desk ...
Entity
Categories: Auto Repair Service
61, Report:
#298080
Posted Date:
Jan 08 2008
Pep Boys James Giglio Svc. Mgr James O. Thompson Mechanic I paid them $400 and they never put brakes on my car! Marlton, New Jersey
I went to DMV to get my car inspected and I failed. They said I didn't have brakes. I took my van to the Pep Boys in Marlton and they supposely put brakes and cut my rotors and they charged me $400 to replaced front and rear. I was still hearing squealing and the brakes were not ...
Entity
Categories: Auto Repair Service
62, Report:
#291062
Posted Date:
Dec 12 2007
Pep Boys Ripping off a military member Dallas Texas
Out of all the places I've been to Pep boys has to be the worst. I called pepboys on Dec 8th, asking if they had a window motor because I think that mine has went out. They said yes we can get one in in about 2 hours. Ok I bring my car in around 12:30, I also tell the service person...
Entity
Categories: Auto Repair Service
63, Report:
#281197
Posted Date:
Oct 27 2007
Pep Boys Rebate Ripoff Lancaster Pennsylvania
Know why Pep Boys uses rebates instead of just having sales on its' tires? Because it doesn't have to honor the rebates? Pep Boys actually has a third party handle (or not handle) the rebates. When they decline the rebate they give you a phone # you can call. After waiting forever f...
Entity
Categories: Auto Tire shops
64, Report:
#278065
Posted Date:
Oct 10 2007
PEP BOYS LIED ABOUT FIXING MY TRUCK - ITS WORSE THEN WHEN I BROUGHT IT IN PARSIPPANY New Jersey
I have taken my Truck several times to the Pep Boys location in Parsippany for the same reason and problem with my Truck. Each time I experience neglect from the employees, rudeness and inexperience. I drop off my truck, and when I pick it up its has more things wrong with it then...
Entity
Categories: Auto Repair Service
65, Report:
#272825
Posted Date:
Sep 06 2007
Pep Boys Incompetant men posing as mechanics Union City Georgia, Charleston South Carolina
Well this horrible nightmare began about one year ago. I was attending college in Tallahassee, FL whereby I originally took my 1995 Honda Civic to a pep boys location to have some belts replaced. The tallahassee, Fl store replaced the fuel pump, serpentine belt and timing belt on my...
Entity
Categories: Auto Repair Service
66, Report:
#261096
Posted Date:
Jul 16 2007
Pep Boys Price markup on parts done for travelers in need. ripoff Chicago Illinois
I got stranded in Chicago, Il when my fuel pump stopped working. Got the truck towed to Pep Boys thinking it would be a reputable place.
They got me in the next day, called and said it needed a new fuel pump and the total would be $1,096.
They got done and handed me the bil...
Entity
Categories: Auto Repair Service
67, Report:
#260407
Posted Date:
Jul 12 2007
PepBoys Let's Get The Word Out!!! Unbelievable! Englewood Colorado
I had a broken serpentine belt, which I had replaced at Pep Boys. I had to take the car back several times because the new belt was squealing so loud neighbors could hear it inside their houses. Each time I brought it back and left it, it would still make noise. Several times lat...
Entity
Categories: Auto Repair Service
68, Report:
#259062
Posted Date:
Jul 06 2007
PepBoys ripoff fraudulent representation faulty equipment & workmanship Macon Georgia
End of January 2007 my truck broke down in Macon, GA while on the way to Central Florida from Atlanta. I was towed to Pep Boys (as they were the only shop in the area). They told me I needed to have my clutch system replaced. I agreed and waited at a nearby restaurant for the wor...
Entity
Categories: Auto Repair Service
69, Report:
#259060
Posted Date:
Jul 06 2007
PepBoys ripoff fraudulent representation faulty equipment & workmanship MaconMacon Georgia
End of January 2007 my truck broke down in Macon, GA while on the way to Central Florida from Atlanta. I was towed to Pep Boys (as they were the only shop in the area). They told me I needed to have my clutch system replaced. I agreed and waited at a nearby restaurant for the wor...
Entity
Categories: Auto Repair Service
70, Report:
#255405
Posted Date:
Jun 19 2007
Pep Boys charged twice for same work, no warranty ripoff Macon Georgia
While traveling in Atlanta my car cut off so I took it to the Pep Boys in Kennesaw, GA and they looked it, diagnosed it and found the problem which was a PVC valve assembly. They could not get one from a local dealer and told me it would be the next day before they could get one. Si...
Entity
Categories: Auto Repair Service
71, Report:
#243614
Posted Date:
Apr 20 2007
Pep Boys Auto Negligent Pep Boys Location Causes Thousands in Damages! ripoff Brooklyn Center Minnesota
Below is an account detailing how Pep Boys at 5900 Shingle Creek Parkway Brooklyn Center MN destoyed our engine during a timing belt replacement!
Important points:
1) The car was working perfectly before our visit! This was routine Maintenance only!
2)Several Machanics at d...
Entity
Categories: Auto Repair Service
72, Report:
#226416
Posted Date:
Feb 27 2007
Pep Boys Customer Service, my Aunt Tilly! Ripoff Exton Pennsylvania
My fiance has a truck that needed two new tires. Pep boys had them on sale, so I called to confirm that it was indeed the size tire on sale that we needed. I read the numbers from the tires that were on his truck, the girl confirmed that those tires were 87.00 (approx.) apiece. I wa...
Entity
Categories: Auto Tire shops
73, Report:
#231723
Posted Date:
Jan 21 2007
Pep Boys Engine Rag Left In Oil Pan Santa Ana California
My parents brought their 1983 Ford Thunderbird to Pep Boys in Santa Ana at 120 East 1st Street to repair a heater that was leaking with the hopes that this would remove fumes that emanated into the car from the heater. Pep Boys charged approximately $600.00 to repair the heater but...
Entity
Categories: Auto Repair Service
74, Report:
#223966
Posted Date:
Dec 07 2006
Pep Boys, Aka PepBoys Shammed on a pre-buy inspection Henrietta, New York
I recently found it necessary to purchase a used vehicle. Because I had a limited budget of approx. $4000 and was looking at models several or more years old, I was particularly meticulous about researching any vehicles in which I had an interest. I read car specs, recall details, ...
Entity
Categories: Auto Inspection
75, Report:
#4060
Posted Date:
May 08 2006
Juan Tabo Pep Boys ..the whole deal now smells of fraud Albuquerque New Mexico
My wife had her vehicle tune up at the Juan Tabo Pep Boys in Albuquerque, NM. A week or so later, as she was driving home from work through the mountain she heard a loud crack in the the engine compartment. The engine began to run with a violent banging. The area where she was is ro...
Entity
Categories: Auto Dealer Repairs